Cancellation Policy
At Trip Express, we understand plans change. Our cancellation policy is designed to be as flexible as possible while respecting our local partners.
Standard Terms
- Free Cancellation: Most experiences offer free cancellation up to 24 hours before the start time.
- Partial Refund: Cancellations made between 24 and 12 hours prior may be eligible for a 50% refund.
- Non-Refundable: Cancellations within 12 hours of the start time are generally non-refundable.
How to Cancel
- Go to My Trips.
- Select the booking you wish to cancel.
- Click Manage Booking > Cancel.
- Refunds are processed automatically to your original payment method within 5-7 business days.
Note: Special events or non-refundable hotel rates will be clearly marked at checkout.
