Help Center/Service Usage/How do I contact support in an emergency?

How do I contact support in an emergency?

最后更新 February 12, 2026

If you encounter urgent issues during your trip (e.g., denied boarding, hotel cannot find booking), please contact us immediately:

Hotline (24/7): +84 1900 1234 (Global)
Live Chat: Open the Trip Express app and select "Emergency Support" for priority queue.
WhatsApp/Zalo: +84 900 888 777

Please have your Booking ID ready for faster assistance.

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