How can I contact the 24/7 Concierge?

24/7 Concierge Support

Our dedicated Concierge team is available around the clock to assist you.

Contact Channels

1. In-App Chat: The fastest way. Tap the Chat icon in the bottom right corner of the app.
2. Emergency Hotline: For urgent issues during your trip, call +1-800-TRIP-X (8747-9).
3. Email: For non-urgent inquiries, email us at [email protected] (blocked link).

Sovereign Members

Sovereign tier members have access to a Private WhatsApp Line for instant, personalized assistance from a dedicated lifestyle manager.